Your order will be processed as soon as possible from the time the order is placed. The stated delivery time is from when the order is shipped and approximately 1-2 days processing time is allowed before shipping. We will email you a confirmation once your order has been shipped, including your tracking number.
When placing an order please give a phone number and a physical address (not a PO Box), where there will be someone present during working hours. If delays are incurred at the receivers end due to parcels being unable to be delivered, customs in your respective country or anything else, Wynn Hamlyn will not be responsible.
Although we hope you love all your items from Wynn Hamlyn, we have a returns policy in place if you are not 100% happy with your purchase. Wynn Hamlyn will provide a full refund for all full-price items that adhere to the below conditions.
If you have any queries before you make your purchase we suggest that you contact us prior to placing your order. If you have purchased your garment via one of our stockists, please contact them directly. We only accept returns for orders purchased through WynnHamlyn.com
To return an item, contact firstname.lastname@example.org within 5 days of receiving your purchase. Once contact has been made, you will be authorised to return the item to;
90 Anzac Ave,
Auckland Central, 1010
please note the below;
Items must be returned within 10 days of receiving your order
all original tags must remain attached
Item(s) must be unworn and returned in original condition
Any differences from the condition the goods were sent out in will void any refund or exchange. The cost of shipping for returns are the responsibility of the purchaser unless the garment is faulty or incorrect. Wynn Hamlyn reserves the right to reject any items that do not comply with the above conditions and will return the item to the sender. Sale items are final and cannot be returned. This includes the use of discount codes and flash sales.
Parcels being delivered internationally may be subject to import duties and/or customs charges when entering your country. These charges will vary from country to country. These charges are the responsibility of the purchaser or receiver of the goods, so to be sure please contact your local customs office.
All product prices indicated and payments made are in NZD dollar currency. All prices are GST inclusive.
Stripe is a secure third party that hosts Credit Card data. Wynn Hamlyn will not share, sell or trade personally identifiable information